Welcome to Dr. Rahul Piles Fistula Clinic (referred to as “we”, “our”, or “the Clinic”). By using our services—including our website, online consultations, or contacting us at contact@pilesfistulasolutions.com—you agree to the following Terms of Service:

1. Medical Disclaimer

All information provided on our website, during online consultations, or via email is for general informational purposes only. It does not substitute professional in-person medical diagnosis, advice, or treatment. Always consult a qualified medical professional for any health concerns.

2. Contact via Email

When you contact us at contact@pilesfistulasolutions.com, you consent to:

  • Receiving replies, appointment confirmations, and medical updates related to your query.
  • Storage of your email for future reference related to your treatment.
  • Ensuring you provide correct contact details; we are not liable for messages undelivered due to user error.

We do not sell or misuse your email address.

3. Online Consultation

We offer teleconsultation services via phone, video, or email. Patients must:

  • Book slots in advance.
  • Share relevant medical history.
  • Understand that online consultation is not a substitute for in-clinic procedures when physical examination is required.

We reserve the right to decline consultation if the case requires physical assessment.

4. Appointments & Payments

  • Appointments must be confirmed via phone or email.
  • Full payment is required before an online consultation is scheduled.
  • Payment methods include [UPI/Bank Transfer/Card, etc.].
  • No refunds once the consultation has begun or advice has been given.
  • In case of a missed appointment without prior notice (minimum 2 hours), the consultation fee is non-refundable.

5. Confidentiality & Data Use

All patient records, reports, and conversations are kept strictly confidential. We comply with medical ethics and applicable data privacy laws.

6. Content Ownership

All website content including text, logo, images, and videos belongs to Dr. Rahul Piles Fistula Clinic. Unauthorized copying, reproduction, or distribution is prohibited.

7. Limitation of Liability

The Clinic is not liable for:

  • Any delay in consultation due to internet or technical issues.
  • Medical complications arising from failure to follow prescribed treatment.
  • Miscommunication caused by incorrect contact details provided by the patient.

8. Changes to Terms

We reserve the right to update or change these Terms at any time. Continued use of our services implies your acceptance of the revised terms.

Contact Us

For questions, appointments, or concerns, please write to:
📧 contact@pilesfistulasolutions.com
📍 Dr. Rahul Piles Fistula Clinic, Lucknow, India